Shipping policy
Delivery Service Policy
FrostBuddy is operated by Monk Home Funding Services.
Last updated: September 8, 2026
The following reference explains the information, actions, and safeguards involved.
Reference 1: Shipping origin and fulfillment
Orders ship from 2282 Carter St, Jacksonville, Florida, 32234, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. Monk Home Funding Services fulfills orders according to the published method and stated shipping origin.
Reference 2: Order processing and cutoff
Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.
Reference 3: Shipping cost
Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.
Reference 4: Delivery estimates and tracking
Estimated delivery is 3–5 business days after processing. Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.
Reference 5: Shipping support
Contact support@frasstbuddy.shop or 618-689-7004 with an order number if shipping assistance is needed. Monk Home Funding Services is located at 2282 Carter St, Jacksonville, Florida, 32234, United States.
Reference 6: Shipping area and address accuracy
We currently describe service for United States. Customers must enter a complete and deliverable address. Checkout availability and the final shipping amount control when a destination is not eligible.